Help Center
FAQs
Find answers to commonly asked questions about our products and services
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Ordering & Payment
How do I place an order?
Select your school, browse products, add items to cart, and proceed to checkout. You'll need to create an account or login to complete your purchase.
What payment methods do you accept?
Is it safe to use my credit card?
Can I modify my order after placing it?
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Shipping & Delivery
How long does delivery take?
Do you offer free shipping?
Can I track my order?
What if I'm not available at the delivery address?
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Returns & Exchanges
What is your return policy?
How do I return an item?
Can I exchange for a different size?
When will I receive my refund?
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Products & Sizing
How do I choose the right size?
Are the products authentic?
Can I see products before buying?
What if the product is defective?
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Account & Support
How do I create an account?
I forgot my password. What should I do?
How can I contact customer support?
Can I change my registered school?
Still Have Questions?
Can't find what you're looking for? Our support team is here to help!